Getting any new technology system purchased and implemented can be a daunting task for HR leaders. It takes considerable time and effort to demo and compare different vendor software, negotiate airtight contracts and ensure a smooth and rapid implementation of the new technology.
Yet believing all the heavy lifting is completed at the implementation stage can come back to haunt HR. If employees don’t begin using new systems at a high rate, the return on investment can fall far short of expectations. Even the most innovative or feature-rich systems can be left to languish if a compelling case isn’t made to employees for how the new tech will make their lives easier or work processes more efficient.