Empowered employees are a great asset to any organization. These workers feel they have the resources and ability to handle any situation that arises—and do so without involving upper management for every little issue. Empowering employees to be able to make effective decisions independently can not only help with employee satisfaction and retention but also improve customer relations, as these employees can get customer issues resolved quickly and efficiently. Managers will have more time to lead their teams when they’re freed from having to address smaller issues that empowered employees are well-equipped to handle.
