We may look back on 2020 as the year when the future of work truly arrived. The question for learning and development professionals is how to take stock of a difficult, tumultuous year and navigate what is ahead. Now, more than ever, the decisions we make around investments will determine how our talent navigates the volatility. A consensus is growing that views skills as the new microcurrency for those investments, and we now have a granularity of talent data that enables us to analyze our workforces at levels never before possible.
