It’s often surprising how out of touch managers and HR departments can be with their teams and organizations. They often have unrealistic perceptions of the level of satisfaction and engagement, as well as why employees have those feelings.
A key strategy for getting a sense of an organization’s pulse is simply to ask employees. Savvy organizations will periodically poll staff throughout their term of employment to get a sense of the mood within the office. How engaged are staff? What are the biggest concerns they have? How do they feel about the changes they have been seeing? What changes do they think are needed?
