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Restaurant and Service Dog: ADA Cautionary Tale for Employers

September 16, 2022

Via: HR Hero

A restaurant in Burlington, Vermont, recently made headlines after refusing to seat a customer with a service dog. The restaurant owner cited an incident in which a previous patron’s dog attacked a neighboring table. In addition, she refused to seat the customer because of her unfamiliarity with their dog and a history of other customers misrepresenting their dogs as service animals. The interaction, captured on video, has gone viral on social media and serves as an important reminder to employers with businesses that are open to the public.

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