Artificial intelligence (AI) is being used to find candidates on the Internet, to conduct screenings and assessments, to engage with them via social media and e-mail, to provide scheduling for interviews, to conduct background screening, to help generate offers, and much more.
As more data accumulate, the accuracy of AI’s predictions increases. How much should we rely on these results to make decisions about candidates? Is it better to use human judgment, as we always have, or is some combination of each the best?