The unmatched pace of change in the business world has increased uncertainty, complexity, and ambiguity in existing structures and practices that put the HR profession at a crossroads. The work-from-home concept and lockdowns that followed the COVID-19 pandemic impacted workforces globally and revealed that yesterday’s HR practices and technologies are incapable of dealing with modern challenges.
The HR practice straddles a challenging line between maintaining existing functions and procedures and responding to emerging opportunities. Decentralization is one opportunity that can deliver innovative organizational solutions to address emerging human capital issues.