The most time-consuming part of hiring is the recruiting process, so it’s no surprise recruiters are excited about the potential to deliver on-target candidates more quickly and efficiently. While artificial intelligence (AI) in recruiting has become more popular with the evolution of ChatGPT, in reality, its promise—and problems—has been around for a long time.
Five years ago, for example, Amazon scrapped an AI recruiting tool when the company discovered it was incorporating gender bias due to the historical dominance of men in tech. Because generative AI is based on patterns and previous information, it’s natural for old biases to creep in, and vigilance is key. Still, when leveraged properly, AI has the potential to help de-bias the recruiting process.
