The move toward remote, mobile, and flexible working has been progressing for some time now. Yet, the global COVID-19 pandemic has acted as an unexpected catalyst, accelerating digital transformation and universalizing remote working across the world.
It has forced working life to change almost overnight, evolving the workplace into something more distributed and flexible. Yet, to manage these changes successfully, HR must adapt in tandem. To maximize the talent pool and ensure employees are supported remotely, organizations need an unprecedented understanding of employees, their skills, and circumstances.