Given the importance of talent in driving business success today, employers who harness the power of workforce analytics will be able to gain a critical competitive advantage — the elusive dream of not only HR, but also of business leaders in a world where it is harder to sustainably differentiate.
While leaders often have a strong sense of some of the drivers of talent outcomes, they also can miss critical opportunities to more effectively manage talent that analytics can uncover for them, according to Helen Friedman, Global Leader, Human Capital Analytics, at Willis Towers Watson.
