HR professionals across the United States are embracing dedicated chatbots in the workplace despite doubts concerns from some employees, according to a new survey.
Capterra’s survey of 300 HR professionals revealed that 52% have integrated an HR-specific chatbot in their systems. Another 41% said they are considering getting one, while seven per cent said having one is not in their plans.
The findings indicate the growing popularity and interest of HR departments in HR-dedicated chatbots, which are able to address common concerns of employees or jobseekers.
