With unemployment at lows not seen in years, employers are struggling to find enough candidates for any given vacancy. There are a lot of ways to branch out in the hiring process, including expanding geographic scope, offering remote options, considering those with a criminal history, and more. One avenue more employers are exploring is hiring those who already interact with their organization: their customers.
Here are some of the advantages of hiring customers:
- Customers already know at least a little about the business and/or the product/service being sold. This may mean they require less training on that area after they’ve joined the organization, which could result in quicker productivity.
