“Once a year, I am going to share with you what I think about you. That does not make any sense. Performance is an ongoing activity.”
This statement was from Pierre Nanterme, Chairman and CEO of Accenture, on the dated concept of the performance review. His firm was one of many that have gotten away from this process that is grounded in another era.
But as I thought of this in a conversation the other day about engagement surveys, it dawned on me that this survey process is exactly the same. We wait once a year to find out what the employee is thinking about us. In some cases, the wait is 2 years.