Amid the competitive landscape, how you see and care for your customers may be what makes or breaks your success in business. And while training employees to become customer champions can be met with internal obstacles and the need to incentivize desired behaviors, doing so can empower organizations to respond organically to buyers’ needs and, as such, rise above the competition.
Fortunately, most employees inherently want to do right by customers when they have clear goals and effective motivators. In this article, we’ll share three tips for cultivating happy employees who go beyond the bar and are fired up to deliver on behalf of customers.
