Development centers were first established in the 1950s by US telecoms giant AT&T to assess employees’ potential in a separate location away from their regular work place. Numerous research studies have shown that established development centers (DCs) are one of the most reliable ways to predict the quality of employees’ potential to excel at more senior jobs.
In India, DCs have been used by companies for about two decades now, but many HR managers in the region are still unclear about whether or not to use one.