In the IT business world, time is money — and money wasted due to lost productivity is one of the most common challenges companies face today. According to some 2014 data from ATD, employees waste approximately 11 percent of their time on unproductive or “scrap” learning. This unstructured, self-taught learning approach costs about $5 million per 1,000 employees in lost productivity each year. Those numbers likely have increased since then.
The challenge lies in mitigating productivity drag without reprimanding employees for trying to work through challenges, which could jeopardize motivation or commitment to their work.
