Do your managers set up your employees for the “Thrill of Victory” or the “Agony of Defeat?”
If you don’t remember the commercial those phrases come from — and the image of the poor skier tumbling down the slope, personifying The Agony of Defeat — I’ll ask the question in a more standard way:
Do your managers do everything possible to enable and empower employees to succeed, or do they let busyness and carelessness prevent employees from getting the information, clarity, and resources they need to succeed?
