Every day the spirits of millions of people die at the front door of their workplace.
There is an epidemic of workers who are uninterested and disengaged from the work they do, and the cost to the U.S. economy has been pegged at more than $300 billion annually. According to a recent survey from Deloitte, only 20 percent of people say they are truly passionate about their work. Gallup surveys show that nearly 70 percent of the workforce is not engaged, with an estimated 23 million “actively disengaged.” These employees have quit and stayed — they show up for work but do the bare minimum to get by, don’t put in any extra effort to care for customers and are a drain on organizational resources and productivity.
