One of the problems we have in HR, says Jim Smith, is that HR people are NICE.
He spelled it out in capitals and explained that what it really means is, “Nothing Inside of me Cares Enough to tell you the truth.”
“We don’t want to make waves. We want everybody to be happy,” Smith told a DisruptHR Cleveland audience back in 2014. “But I say, ‘Don’t be nice. You must be kind.’”
