Like most organizations nationwide, Methodist Healthcare Ministries of South Texas, Inc. (MHM) could not escape every challenge the COVID-19 pandemic brought to employers.
According to Alejandra Padilla, MHM’s team member experience manager, when the not-for-profit organization began its recovery from turnover driven by COVID-19’s impact on the workforce, it also decided the time was the right time to improve its overall employee engagement process.
So MHM — a private, faith-based organization dedicated to creating access to health care for uninsured/low-income families through direct services, community partnerships, and strategic grant-making — sought a more effective way to strengthen its employee engagement and communication strategies.
