Human resources departments are facing unparalleled challenges right now. In the midst of the Great Resignation—with 4.5 million workers walking off the job late last year—staffing shortages are impacting every sector of the economy. Restaurants, particularly quick service restaurants (QSRs), are being acutely impacted: quit rates in this sector rose from 4.8% to 6.9% in the last year alone, according to the Bureau of Labor Statistics.
With circumstances looking dire, HR teams are doing everything they can to move the needle back in their favor and wrest some control over their hiring efforts.