Recently a manager, who I will call Robert, expressed his desire to know if he could do more to let the people in his department know how deeply he appreciated how hard they work and the quality of their work. He wondered if he could do more to let them know this. He also wondered, in general, how he came across as a leader.
Was he approachable?
Could he be doing more to keep morale high?
Were there things he was unknowingly doing that diminished his team’s motivation and dampened their spirits?
