Employee experience has been gaining traction in recent years as employee retention continues to be a pressing challenge for organizations of all sizes. Employers are realizing that tracking and improving the day-to-day experiences of their staff can have profound effects throughout all levels of the organization, from customer experience to overall wellbeing and profit.
Employee experience is “the sum of all the perceptions employees have toward working inside their organization every day,” according to Forrester principal analyst David Brodeur-Johnson, and there are three dimensions that peak employee experience: being successful in their work, their careers, and in their personal lives.
