Even before the pandemic, organizations of all sizes and across industries were embarking on digital transformation journeys. The pandemic shifted these journeys into high gear, especially as remote and hybrid work became (and continues to be) the norm. To be successful in today’s highly competitive and ever-evolving business environment, organizations are turning to automation to navigate new disruptions and accelerate digitization.
Within the next 5 years, many analysts predict that hybrid human-digital workforces will be commonplace: People will work side by side with software robots, letting the robots do the mundane, monotonous work and letting the humans focus on strategic, creative work.
