With millions of messages bombarding us every day, the ability to listen is becoming a lost art. As learning leaders, we need to be able to hear the needs of employees to create an effective and respectful learning culture. So why are we failing at listening? Have our smartphones made us dumb listeners, looking for ways to turn off instead of tuning in?
Israeli’s renowned social scientist Yuval Noah Harari said, “In ancient times, having power meant having access to data. Today, having power means knowing what to ignore.”
