One of the biggest challenges learning and development (L&D) professionals face is showing management there was a return on their investment (ROI).
Sure, good L&D teams can point to concrete and important achievements like fewer accidents and higher scores on employee satisfaction surveys. But at the end of the day, companies are in business to make money.
Applying Value to Satisfaction and Safety
Employee satisfaction and reduced accidents probably mean the company is more profitable; after all, companies with happy employees tend to have less turnover, which is costly, and those employees tend to be more productive. Similarly, fewer accidents tends to mean lower overall costs and, therefore, higher profits.
