All businesses would do well to remember that it doesn’t take a lawsuit to cause a problem. In fact, an unflattering headline can be just as bad.
St. Mary’s Regional Medical Center in Lewiston, Maine recently learned that lesson the hard way.
When a St. Mary’s employee—who had also been treated at the hospital—returned from a leave of absence in 2016, she noticed her coworkers were treating her differently than they had before. The employee, who has a disability, eventually learned several of her coworkers had looked at her private medical records. She also discovered her coworkers had created a collage of patient records on the inside of a cabinet door known informally as the “wall of shame.”