There’s a paradox when it comes to emotional intelligence: Those who lack it rarely see the value in attempting to get better at it. It’s dismissed as an unimportant “soft skill,” and the conversation moves on. However, to be successful in a professional setting, the tenets of emotional intelligence, or emotional quotient (EQ), are too important to ignore.
EQ is especially important for people in senior leadership roles. To be a successful leader, handling interpersonal relationships with good judgment and empathy is important. This is one of the tenets of emotional intelligence.