Gallup estimates that manager’s account for at least 70% of the variance in employee engagement scores across business units. Team effectiveness depends on good managers, which is challenging when you consider that teams are comprised of people with different motivators, needs, expectations, and performance. And the responsibility of making the team effective depends directly on the manager.
“The higher you go in an organization, the more you’re expected to make decisions on which you might not have direct experience or expertise,” Roger Schwarz told Harvard Business Review. “It’s a beginning of the shift in your career.”
