In the hustle and bustle of hiring a replacement for a former employee, the exit interview can be one of those things that slips your mind. While it is important to continue to look forward and make progress on hiring to fill your open positions, an employee transitioning out of your business can also provide valuable feedback about their role, their experience, and their thoughts on your company. Furthermore, they can do so in a way that’s more honest than current employee surveys—after all, they’re leaving and likely already have another job; what’s to lose from being forthcoming?
