I once made an employee cry, and it felt good.
I was working for a client, and was having some difficulty connecting with some of the staff. This particular employee had been with
the organization for a while. Whenever we would talk, it was about her (mostly negative) perception of the Supervisors and Human Resources’ inability to help staff with their grievances against them. While she possessed a tough exterior, I knew she cared deeply about her clients (she worked with children in a daycare facility).
