Category: Communication

January 4, 2023

When social media posts about employees grab attention for the wrong reasons, how the controversy is handled in both the office and court of public opinion will impact reputations. How HR approaches the situation can depend on whether the employee […]

January 4, 2023

Under a new National Labor Relations Board (NLRB) rule, employers must compensate workers to make up for the direct consequences of unfair labor practices. This ruling could be expensive for employers, adding consequential damages to the board’s usual make-whole remedies. […]

December 28, 2022

Not receiving a “thank you” when holding a door open for a stranger at the store or when helping a friend with an errand can be disheartening and annoying. It can even foster resentment. But while failing to express gratitude […]

December 28, 2022

The UK’s jobs market seems to be broken. Since 2020, HR professionals have been tested by waves of challenges: the pandemic itself, the subsequent “great resignation”, and a “silver exodus” of over-50 workers. Almost half of UK employers have reported […]

December 19, 2022

I’ve written in the past about the Same Day Summary (a brief written summary of key takeaways from a recent meeting or discussion); the No-FEAR Confrontation (first Frame the topic of conversation, then go into active listening mode to Explore […]

December 14, 2022

Employee recognition is vital for any team and company to keep their employees engaged in the organization. But when you have a remote team, it gives you a unique challenge: how do you provide employee recognition where they don’t work […]

December 14, 2022

When an employee’s conduct, attitude, or performance doesn’t meet expectations, it can have a significant impact on the workplace. While it may be tempting to ignore these issues and hope they resolve on their own, without intervention, they can — […]

December 12, 2022

Everywhere you look, the stats are alarmingly clear: Leaders are not effectively communicating – and it’s negatively impacting their organization’s success. 86% of employees and executives cite the lack of effective collaboration and communication as the main causes of workplace […]

December 9, 2022

Welcome to your new job. Get ready to not know where anything is and whom to ask. Starting a new job—often after a series of interviews, skills tests and background checks—is challenging enough, but a confusing and non-intuitive onboarding experience […]

December 8, 2022

As an HR professional, one of your many duties may include conducting a thorough investigation into various issues that arise in the workplace. Whether the issue involves a claim of harassment, a claim of discrimination or a claim workplace misconduct, […]

December 5, 2022

Human Resources leaders would rather focus on talent acquisition and employee engagement, but layoffs can be a big part of their job, especially in an economic downturn. Letting people go is hard. Ultimately, the company is rejecting someone they had […]

November 30, 2022

Most of us work with a jerk—toxic people who seem hellbent on making our lives, well, hell. But here’s the good news: You don’t have to be completely beholden to their poisonous ways. It turns out toxic coworkers often operate […]

November 28, 2022

Human resource professionals know complying with workplace anti-discrimination laws is important. Equally important is ensuring that employees who complain about perceived discrimination are not retaliated against for doing so, even if the underlying claim is never proved. Why is this […]

November 15, 2022

The more a team trusts each other, the better they will perform together. Whether you’re on a professional sports team or a team at the office, this statement still rings true. Unfortunately, building trust and authenticity might not always be […]

November 10, 2022

Meet Jennifer Locklear, Chief People Officer at ConnectWise – a software company dedicated to the success of IT Solution providers. In her role, Locklear is responsible for engaging and developing high-performing ConnectWise colleagues, facilitating a professional environment that cultivates dynamic […]

November 9, 2022

A factory worker sued her employer, alleging the company discriminated against her based on her race by allowing a hostile work environment to pervade its manufacturing plant. She also claimed it retaliated against her for accusing a coworker of tampering […]

November 8, 2022

People can hold grudges for a long time. But when a manager is holding a grudge against an employee, how long can that grudge continue? Well, in one case, a manager held a grudge against an employee for 11 years. […]

November 4, 2022

In pursuit of customer satisfaction, employers may be inclined to take a hands-off approach when customers or other third parties exhibit discriminatory conduct towards their employees. This can be a costly mistake. Courts have repeatedly held employers responsible for the […]

October 31, 2022

Communicating with your employees is a vital piece of the pie when it comes to a thriving company. But it isn’t just communication from management that matters. The human resources department needs to be able to disperse information quickly and […]

October 27, 2022

Two associate directors at Villanova University discussed the link between emotionally intelligent leadership, inclusive work-family culture and overall employee well-being on Oct. 26 at the SHRM INCLUSION 2022 conference in San Diego. Bethany Adams, SHRM-SCP, has more than 15 years […]