Tag: communication

June 14, 2021

There are many benefits to e-mail communication over real-time, spoken communication. For one, because the conversation is in writing, there’s a record of what was said, which can be useful both for recollection and to settle any disputes about what […]

May 29, 2021

The pandemic has changed the business landscape as we know it. Perhaps one of the biggest lessons it has taught us is how to manage during a crisis. During these past 12 to 14 months, we have seen some organizations […]

May 11, 2021

In many workplaces, there is still a stigma around discussing employee mental health conditions. Yet the pandemic has created an unexpected opportunity for more open and supportive conversations between HR, employees and senior leadership. Michelle Tenzyk discovered that her willingness […]

May 4, 2021

Michael Alexis first noticed that a handful of his employees had moved to vacation destinations after several months into the pandemic. Alexis, who is the CEO of TeamBuilding, a game company based in Washington state, was enthusiastic about the flexibility […]

April 30, 2021

Employee activism is rising and becoming a defining feature of the modern workplace. More than 80 percent of employers expect a rise in activism among their employees by 2024, according to research by global law firm Herbert Smith Freehills. However, […]

April 26, 2021

Almost half of all employees have been working from home since the pandemic began, according to a recent Gallup poll. No doubt, that makes the job of protecting the organization’s data, networks and apps even more challenging. As the lines between […]

April 15, 2021

The editors of the SHRM Certification Update are pleased to announce the winners of the 2021 SHRM HR Haiku Contest, celebrating National Poetry Month. Art in any form helps people seek connection and common ground, and poetry in particular is […]

March 29, 2021

As a rising percentage of the population receives vaccines for COVID-19, many employers want employees to return to the workplace. Some employees, feeling isolated, want to return. But some don’t, and employers will need to make the case for bringing […]

March 23, 2021

Most managers have a healthy sense of confidence and ambition. But those traits alone won’t get you far in your first management role if you can’t lead employees. That’s why an assessment of five key management traits is key before […]

March 18, 2021

The political and ideological divisions in our society have grown during these turbulent times. These include well-established political opinions, growing conspiracy theories, and economic chaos, and the fear, uncertainty, and suffering created by the pandemic have aligned to drive new […]

March 17, 2021

With millions of Americans working remotely, there are much fewer nonverbal social cues that come from in-person interaction. While the sophistication of modern telecommunications technology has been a saving grace in the midst of widespread remote work, it is not, […]

March 16, 2021

As companies plan to accommodate a hybrid workforce, vendors of communications and collaboration products are adding features to keep onsite employees safe and healthy and help remote and office-based colleagues work together. Zoom recently announced such features as part of […]

March 15, 2021

The cliché of the disconnected CEO and executive team is more or less accurate depending on the size of an organization and how hierarchical it is; but in general, it’s usually fair to say that CEOs and other company leaders […]

March 15, 2021

Change is never easy, even for those who claim to like spontaneity and prefer to “go with the flow.” Change sometimes means abandoning ways of doing things that we thought worked well, which can be frustrating. It can mean losing […]

February 26, 2021

Whether it’s work schedules or health benefits, employees prefer to have options rather than a blanket approach imposed by their employer. The same is true with employee achievement rewards, which recognize employees for their successes—and by doing so, help to […]

February 26, 2021

A surefire way to frustrate a manager is to provide qualified input. Qualifying input is a strategy instinctively used by many employees to avoid committing to a response as a safety measure in case they end up being wrong. However, […]

February 26, 2021

Ready or not, COVID-19 has pushed employers into allowing remote work for any suitable role. As we near closer to bringing employees back to their workplaces en masse, many employers are considering implementing some sort of hybrid model. Employers and […]

February 22, 2021

The COVID-19 pandemic has dramatically shifted the nature of daily work for millions of Americans. While working remotely was a privilege enjoyed by relatively few pre-pandemic, Gallup has reported that just over half of Americans were “always” working remotely in […]

February 16, 2021

Great teamwork is more essential now than ever. Today’s teams face increasingly complicated challenges, and their success is contingent on efficiently and effectively working together. In other words, the core fundamentals of group collaboration and proper “enabling conditions” can still […]

February 9, 2021

Our experiences with COVID-19 have demonstrated something your grandmother probably already told you: A problem ignored is not a problem solved. While procrastination can sometimes be a good thing (e.g., brussels sprouts go bad, so you don’t have to eat […]